Any situation that threatens to flood your home, cause severe structural damage, or compromise your health is an emergency. This includes:

• Burst or frozen pipes

• Sewage backing up into drains or toilets

• Main water line breaks (running water that won't stop)

• Total loss of running water

• Major water heater leaks

Pro Tip: If you have an active, major leak, find your home’s main water shut-off valve immediately and turn it clockwise to stop the water flow before calling us.em description

Yes, we provide round-the-clock emergency plumbing services 365 days a year. If you call after normal business hours, our on-call team will be dispatched to your home to handle any urgent issues.tem description

For standard, non-emergency appointments, we can usually get you on the schedule within 24 to 48 hours. For emergencies, we aim to arrive within 60 to 90 minutes, depending on your location and traffic conditions.

We charge a standard diagnostic/service call fee to cover the technician's travel and time to inspect the issue. Once we diagnose the problem, we will provide a flat-rate, upfront quote for the actual repair. If you choose to move forward with the repair, we waive the service fee.

If your water usage habits haven't changed, a spiking bill usually points to a hidden leak. The most common culprits are:

1. Running toilets: A single leaking toilet flap can waste hundreds of gallons a day.

2. Slab leaks: Leaks under your home's concrete foundation.

3. Hidden pipe leaks: Slow drips inside walls or ceilings.